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Terms of Service

Please read these terms carefully before using our services. By accessing our website, you agree to these terms.

Last updated: December 2024

1. Acceptance of Terms

By accessing and using Yeti Labs' website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Yeti Labs provides software development services including but not limited to:

  • AI Chatbot Development
  • Custom Software Development
  • Web Application Development
  • Blockchain Development
  • Quality Assurance and Security
  • Technical Support and Maintenance
  • Consulting Services

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Use our services in compliance with applicable laws
  • Not engage in any unlawful or prohibited activities
  • Respect intellectual property rights
  • Not interfere with the operation of our services

4. Service Availability

We strive to maintain high service availability, but we do not guarantee uninterrupted access to our services. We reserve the right to modify, suspend, or discontinue any part of our services at any time with or without notice.

5. Intellectual Property Rights

Our Intellectual Property

All content, features, and functionality on our website are owned by Yeti Labs and are protected by copyright, trademark, and other intellectual property laws.

Client Intellectual Property

We respect our clients' intellectual property rights. Any custom software or solutions developed specifically for clients remain the property of the client upon full payment, unless otherwise agreed in writing.

6. Payment Terms

Payment terms will be specified in individual service agreements. Generally:

  • Payment schedules are outlined in project contracts
  • Late payments may incur additional fees
  • All prices are in USD unless otherwise specified
  • Refunds are subject to the terms of individual agreements

7. Confidentiality

We understand the importance of confidentiality in business relationships. We commit to maintaining the confidentiality of all client information and may require separate non-disclosure agreements for specific projects.

8. Limitation of Liability

To the fullest extent permitted by law, Yeti Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

9. Warranties and Disclaimers

Service Warranties

We warrant that our services will be performed in a professional manner consistent with industry standards. Specific warranties for deliverables will be outlined in individual project agreements.

Disclaimers

Except as expressly stated, our services are provided "as is" without warranties of any kind, either express or implied.

10. Termination

Either party may terminate service agreements according to the terms specified in individual contracts. We reserve the right to terminate access to our website and services for violations of these terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

12. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through binding arbitration in Austin, Texas, in accordance with the rules of the American Arbitration Association.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any changes.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: [email protected]

Address: 1916 Rinker Ranch dr, Austin, TX 78728, USA